Never. Your loyalty program is a web page customers simply bookmark or scan with any phone camera. They log in through a secure OTP sent to their WhatsApp — nothing to install, no account to create.
Yes, completely. You set the product name, reward icon, and rule — buy 9 get 1, buy 11 get the 12th free, whatever fits. Pro and Premium plans include full custom rules. Starter comes with the standard 10 → 1 free setup.
Yes, after a long time away. Stamps on an unfinished card stay valid for 12 months from the customer's first stamp, so abandoned cards do not pile up. Each new stamp keeps the card active for at least 30 more days, and a completed card never expires. Customers see their validity date on their card and can check any expired stamps in their History tab. Pro and Premium shops also get an Expiring Soon list in the WhatsApp tab, with a ready message that reminds customers to visit before they lose their progress.
Primo works for any product-based business — coffee shops, juice bars, pizza places, salons, pet stores, and more. You define the product name and reward icon during setup. The platform is completely generic.
Your data is yours. Every shop gets its own isolated storage partition in Supabase — no other shop can access your customers. Data is stored securely with enterprise-grade encryption. Export your full list any time from your dashboard.
Yes, any time. No annual lock-in. Cancelling pauses your page but retains your customer data for 90 days so you can reactivate without losing history.