Never. Your loyalty program is a web page customers simply bookmark or scan with any phone camera. They log in through a secure OTP sent to their WhatsApp — nothing to install, no account to create.
Yes, completely. You set the product name, reward icon, and rule — buy 9 get 1, buy 11 get the 12th free, whatever fits. Pro and Premium plans include full custom rules. Starter comes with the standard 11 → 1 free setup.
Primo works for any product-based business — coffee shops, juice bars, pizza places, salons, pet stores, and more. You define the product name and reward icon during setup. The platform is completely generic.
Your data is yours. Every shop gets its own isolated storage partition in Supabase — no other shop can access your customers. Data is stored securely with enterprise-grade encryption. Export your full list any time from your dashboard.
Yes, any time. No annual lock-in. Cancelling pauses your page but retains your customer data for 90 days so you can reactivate without losing history.