Salon visits already repeat naturally — a haircut, a colour touch-up, a grooming appointment, all on their own rough cycle. That makes salons a genuinely easy fit for a visit-based reward. Here's what actually running one on Primo looks like.
Setup, matched to how salons actually book
Most salons run a straightforward visit-based rule — "complete 5 visits, unlock a grooming perk" — rather than tracking spend, since service pricing can vary a lot between a trim and a full colour treatment. You pick the rule during onboarding, and Primo generates a QR poster for your reception desk or waiting area.
What it looks like at reception
A client scans your QR code once, at their first visit, to join. After that, they check in on their own phone using their WhatsApp number and a one-time code whenever they're curious about their progress. When they finish an appointment, reception adds the stamp — it updates immediately, so there's no awkward wait while the next client is already checking in.
Your dashboard, kept simple
You get a client list, a WhatsApp tab, basic analytics on visits and redemptions, and a QR/CSV export for reprinting posters or pulling your own records. It's meant to be usable by whoever's on reception that day.
Redemption stays with your team
Clients can check their own progress on their phone, but a completed reward only gets honoured once your staff verifies and confirms it — so it stays under your control rather than running on trust alone.
Getting started
There's a 30-day free trial with no credit card required, and most salons have it running at reception within about ten minutes of signing up.